What Data We Collect and Why
We collect three categories of information when you use the platform. First, account registration data — your name, contact number, and email — used to verify your identity and keep your account secure. Second, payment transaction data: when you fund your account through JazzCash, Easypaisa, or
-
1
Raast, we log the transaction reference, amount, and timestamp. We do not store your wallet PIN or full mobile wallet credentials. Third, device and session data — your IP address, browser type, and session duration — collected to detect suspicious login attempts and maintain account access
-
2
security. We do not sell your personal data to third parties. Data is shared only where required for payment processing, fraud prevention, or where local law compels disclosure. Retention periods vary by data type: account records are held for the duration your account is active and
-
3
for a period thereafter as required by applicable regulations. Transaction logs tied to JazzCash, Easypaisa, and Raast transfers follow the same retention framework. You may request a copy of the data we hold, or ask us to delete non-essential records, by contacting support. Availability of this
-
4
service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.